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About Us

Work Skills First, Inc. is a human resources consulting firm. Our services include internet-based applicant testing, employment interview development, employment interviewer training, competency modeling, and performance appraisal.  Our staff include Ph.D. industrial and organizational psychologists.

See our chapter on customer service applicant testing in Fogli (ed) (2006). Customer Service Delivery: Research and Best Practices.

See our chapter on situational judgment testing in Weekly & Ployhart (eds). (2006). Situational Judgment Tests: Theory, Measurement, and Application

Contact us:

Work Skills First, Inc.

Voice: 804-301-3036

E-mail: Info@WorkSkillsFirst.com

• Developed a competency model and computer-based performance appraisal system for an international hotel chain.
• Developed a situational judgment employment test for a Fortune 500 financial services firm.
• Conducted a literature review of methods of execution selection.
• Developed competency models to permit career path and succession planning.
• Provide expert services and for a large state government in employment litigation.
• Developed and administered an employment interviewer program.
• Provide employment testing services to an employee leasing company.
• Developed language free employment test to assess cognitive ability and reasoning.
• Provide employment testing services to several staffing firms
• Provide employment testing services to financial services organizations.
• Provide employment testing services to call centers.

Clients

We have worked with a variety of private sector organizations, including a Fortune 500 financial services firm, an international hotel franchise organization, First Energy, Pharmacia, Visteon, and Manpower.  Our clients also include public sector organizations, including state governments and law enforcement organizations. Our relationship with our clients is based on our reputation for quality and timely work and our ability to partner with clients to achieve their goals.